Sustainability report
Discover our eco‑friendly journey at City Hotel Ljubljana – from waste and energy reduction to 'Your Green Choice' initiative and community support.
Our 5 steps towards environmental sustainability
At City Hotel Ljubljana, we are firmly committed to a
sustainable business strategy based on a respectful attitude towards the environment, our employees and the community. Our green policy is based on the “reduce, reuse and recycle” motto.
Green Choice
In spring 2023, we launched the
"YOUR GREEN CHOICE" initiative that was immediately well received by guests.
By declining daily cleaning service, our guests contribue significantly to our sustainability efforts and we thank them with
complimentary drinks in City bar. We call that a win-win!
Water Refill Station
Our Join the Pipe Water Bar in the hotel lobby offers free refills of fresh Ljubljana tap water, helping reduce the use of single-use plastic bottles. Reusable City Bottles, made from plant-based materials, are available in the Lobby Market for use throughout your stay and beyond. Find out more here.
Through our partnership with Join the Pipe, we also support projects that provide access to clean drinking water around the world.
Tap Water Certificate
City Hotel Ljubljana is a proud recipient of the Tap Water Certificate, awarded by the Chamber of Public Utilities of Slovenia.
The certificate recognises organisations that promote the responsible use of tap water. By joining this initiative, we support sustainable water consumption and encourage our guests to choose one of Slovenia's most valuable natural resources – high-quality drinking water from the tap.

Waste reduction
- Recycling bins are available to guests all throughout the hotel and waste is recycled
- We strive to minimize the use of plastic by encouraging guests to drink Ljubljana’s excellent tap water
- Bio-degradable to-go packaging for foods & beverages as well as eco-friendly catering supplies are being introduced
- We purchase goods with less packaging and practice purchasing optimization with constant monitoring of critical stocks
- Food waste policies are in place that include education, food waste prevention, reduction, recycling and disposal.
- ZERO WASTE project in partnership with Visit Ljubljana: we regularly weigh food waste and other waste streams to monitor our environmental impact, improve recycling and identify opportunities to reduce waste throughout our operations.

Water reduction
- Mixing station for cleaning products: Our cleaning products are mixed on demand from concentrated formulas using a dedicated mixing station. This ensures accurate dosing while reducing plastic waste, packaging and unnecessary product consumption.
- Guests have the option of reusing towels
- Guests can opt-out of daily cleaning service with the "YOUR GREEN CHOICE" campaign
- We regularly monitor water consumption and tap service

Practices to save energy
- All rooms are equipped with double-glazed windows and sensors that interrupt heating/cooling by detecting open windows
- We are regularly checking refrigeration units sealing to prevent greenhouse gas losses, controlling room temperatures and replacing air conditioner filters and room convectors
- We highlight the importance of reduced linen & towel change frequency to use less energy and water

Supporting the community
- Our chefs select locally sourced and seasonal produce of highest quality as much as possible. With this goal in mind, we’ve joined Ljubljana’s Green Supply Chains initiative. Our efforts are resulting in sustainable effects, shorter supply chains and reduced carbon footprints while at the same time boosting the local small economy
- We promote locally owned restaurants, activities and services in Ljubljana

Reducing our impact on the environment
- Guests are encouraged to reduce their ecological footprint by reusing their linens and towels, maintaining a recommended room temperature and minimizing waste
- Suppliers and partners that share the “Fair Trade” ethics and approaches to sustainability are preferred
- We have replaced printed brochures in guest rooms with an online Guest Directory
- Our thermally insulated facade reduces energy consumption
- Grease traps are installed on kitchen wastewater
- InvoTech Linen System: having all laundry chipped, we can use this system to automatically track all inventory (what linen is in storage, in circulation, in the hotel, went to the wash, etc.), how many times it has been washed and what is the remaining life span of each item to predict purchasing activites).