Flexible cancellation policy
In response to changing marketplace conditions, City Hotel Ljubljana is committed to ensuring our customers experience flexibility during these challenging times.
We are implementing the following policies:
Guests can change or cancel their refundable reservations without a charge up to 2 PM on the day of arrival.
Please note that any changes to existing reservations will be subject to availability and potential rate differences.
- NON-REFUNDABLE RESERVATIONS (Pre-paid)
We offer guests with non-refundable reservations a possibility of a one-time (1x) change of their reservation date for up to 7 days prior to arrival.
Please note that any changes to existing reservations will be subject to availability and potential rate differences.
If you wish to
change, cancel or postpone your reservation, please contact us to
reservations@cityhotel.si Please note that this policy does not apply to
Event or Group bookings. For guests with Group reservations (e.g., for meetings, events or conferences), please contact us to
reservations@cityhotel.si For individual reservations made through the third parties (such as Booking.com, Expedia.com, etc.), you are kindly asked to contact them directly as they may apply different policies.
Update: May 28, 2021
City Hotel Ljubljana Management